For example, if you purchase a license, or get another education edition license, you don't need to re-install the software. Instead you can simply use the Administrator to update or change your license. If you need to modify your licenses, you can again use the Using ArcGIS Administrator to Authenticate After the Fact or License Renewal If this still does not work, try contacting ESRI Support. To rectify the problem, complete step one (if you have not already) and then see below for instructions for authenticating after the fact. There are many different ways to authenticate after the fact and this can be done using ArcGIS Administrator, which would have been installed with the software. If you do not have an installation of Microsoft Internet Explorer Version 7.0/8.0, you must obtain and install it prior to installing ArcGIS Desktop. The software can be completely installed, you just can't use it. licensing) is totally separate from the installation of the software. This usually means that you failed to complete step one, you entered the wrong code in, you are using a code that has already been used elsewhere, or there is an internet connection problem.
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